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Ariel Sprague, Neumann Chapter Member, Class of 2027

Sep 26
2 min read

When someone comes to me for support or guidance, I honestly feel honored because it means they trust me enough to be vulnerable. At the same time, it can feel like a big responsibility since I want to respond in a way that actually helps. My first instinct is usually to try to solve the problem, but I have learned that people often just want someone to listen and understand what they are going through.

The I LEAP skills have helped me realize that supporting someone is about more than giving advice. The Listen step reminds me to pay attention to both what the person is saying and how they are feeling without interrupting. I also think the Empathize step is important because it encourages compassion instead of judgment. Even if I have never been in the exact same situation, I can still acknowledge that what they are feeling is real and valid. The Ask and Paraphrase steps also help make sure I understand the situation before responding. Instead of making assumptions, asking open-ended questions gives the other person the opportunity to explain their thoughts and feelings more deeply.

The hardest I LEAP skill for me is Allow, which means not rushing to fill moments of silence. I tend to feel uncomfortable when conversations become quiet, so I naturally want to say something right away. However, I now understand that silence can actually be helpful because it gives someone time to think and process their emotions. Not every pause needs to be filled.

Overall, I think the I LEAP model is something I can use both in my personal life and in my future career in criminal justice. Building trust, listening without judgment, and showing empathy are skills that can strengthen relationships and help people feel heard, respected, and supported during difficult situations.

 
 
 

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